Chumba Casino Support Issues. You may be able to contact chumba casino team support at email protected but doesn’t necessary mean they would reply. On our many attempts to get a hold of Chumba Casino, We’ve been waiting for more than a few hours just to get an email saying that they would contact shortly. Chumash Casino Resort in California offers non-stop gaming action! Visit us for slot machines, video poker, table games, poker, and bingo. Discover the online casino Chumba Casino and its main important features such as the license it holds, the information about minimum bet and maximum bet rates, minimum and maximum deposits you can make at a time, as well as daily, weekly and monthly limits on money withdrawals from the casino Chumba Casino. Check the Chumba Casino website traffic for 3 months to understand the players.

• Chumba Casino Facebook Page
• Chumba Casino Com
• Chumba Casino Complaints

Ease Of Sign Up

Payment Options

Slot Variety

States Allowed

Chumba Casino is a gaming site that operates as a sweepstakes casino. It offers a variety of slots, as well as video poker, blackjack, and roulette.

Players 18-years-old and older in all US states except Washington and Canada can play at Chumba Casino. Since Chumba Casino games fall under the category of sweepstakes, they are legally available to players in these jurisdictions.

Chumba Casino offers a convenient platform with numerous games to choose from. Players can enjoy the games with ease as they can be played directly through a browser with no download required.

What Do You Get As A Sign-up Bonus At Chumba Casino?

New players to Chumba Casino get 2 million Gold Coins and 2 Sweeps Coins free on sign-up – no purchase or promo code necessary! Just follow our exclusive links.

For players making their first Gold Coins package purchase, Chumba Casino offers a special sign-up bonus. A $10 purchase is good for 3,000,000 Gold Coins and comes with a gift of SC 30.

Signing up at Chumba Casino is as easy as accessing the site and providing a few details, or using Facebook information to create an account. Once on the site, new players automatically start with 2,000,000 Gold Coins and SC 2.

The sign-up bonus offer will appear on the screen right after logging in. Click the “Buy Now” tab shown on this offer. The site will redirect to a page showing various ways to make this $10 USD purchase.

Players can choose from options like Visa/MasterCard/American Express, Skrill, Instant ACH and PaySafeCard to make the purchase. Click on the preferred payment method and fill in payment account details. Then, click on the “Pay $10.00” tab to complete the purchase.

When the purchase is approved, the 3,000,000 Gold Coins and SC 30 are immediately available on the Chumba Casino account.

>Another way to access this sign-up bonus is by clicking on the “Buy Now” tab at the top of the Chumba Casino main screen. Clicking on this will bring up a Gold Coins package offer. To get the sign-up bonus, keep clicking on the “Buy Now” tab until the $10 USD for GC 3,000,000/ SC 30 offer appears.

What Is Sweepstakes Gaming?

How Does Sweepstakes Gaming Work?

There are two categories of games at Chumba Casino: “Gold Coins” games and “Sweeps Coins” games. Gold Coins games are play money games. Sweeps Coins games yield winnings that can be redeemed for cash prizes.

Players can purchase Gold Coins packages, which come with an amount of free Sweeps Coins. For example, Chumba Casino might offer a package of 1,000,000 Gold Coins for a purchase of $10 USD. With that purchase, a player would also receive 10.00 Sweeps Coins (SC 10).

A player could use the 1,000,000 Gold Coins in the play money Gold Coins games with no redeemable cash value. Alternatively, the player could use the SC 10 for Sweeps Coins games and redeem winnings for cash prizes.

Sweeps Coins cannot be directly purchased, and there is no way to directly deposit funds into the Sweeps Coins balance. Players can obtain Sweeps Coins as a gift along with Gold Coins purchases. They can also obtain Sweeps Coins through special mail-in offers from Chumba Casino.

How Do You Win Cash Prizes?

There are no real money games available for play at Chumba Casino or casino slots sites like Funzpoints or LuckyLand Slots. The Sweeps Coins games operate as sweepstakes casino games with the sweepstakes winnings earned in those games redeemable for cash prizes.

As a sweepstakes gaming platform, Chumba Casino does not offer a way to directly deposit money and play real money games on the site.

The prizes won in the Sweeps Coins games, however, can be redeemed for US dollars. For example, a player could use the SC 10 from the 1,000,000 Gold Coins package to play one of the progressive jackpot Sweeps Coins slots.

If a player hits a jackpot in a Sweeps Coins game, that Sweeps Coins amount could then be redeemed for cash prizes.

From What States Can You Play?

Chumba Casino is legal to play from anywhere in the US. Players from any US state can redeem Sweeps Coins won at Chumba Casino for cash prizes, with one exception, Washington state.

Will Players Who Like Casino Gaming Enjoy The Casino?

Yes. Chumba Casino offers a variety of virtual slots, and some of these games have six-figure Sweeps Coins progressive jackpots.

Classic casino games like roulette, video poker, and blackjack are also available.

How Do Purchases Work At Chumba Casino?

Like the sign-up bonus, various Gold Coins package purchase offers will appear on the screen right after login. Available offers can also be accessed any time by clicking on the “Buy Now” tab at the top of the screen.

Note that there is no way to deposit a preferred cash amount at Chumba Casino for an equivalent amount of Sweeps Coins. All purchases on Chumba Casino are for Gold Coins packages. Some of those packages come with an amount of Sweeps Coins as a gift.

After registering, a limited number of purchase options are available, including the sign-up bonus. After making an initial purchase, an expanded menu of purchase options becomes available.

These expanded choices include Gold Coins packages available for purchase for rounded-off amounts like $1, $5, $20, $100 and $300 USD. Some of these packages also come with an amount of Sweeps Coins as a gift. Others offer only Gold Coins with a purchase.

For example, one available package offers 1,000,000 Gold Coins for a $5 USD purchase, with a SC 5.05 gift coming with the purchase. Another package offers 2,500,000 Gold Coins for $10 USD, but with no Sweeps Coins gift included.

Making a purchase at Chumba Casino gives players plenty of Gold Coins to use in the play money games, allowing for exploration of the numerous slots and table games available on the site. The corresponding Sweeps Coins gifts gives players the opportunity to participate in the Sweeps Coins games, and win sweepstakes prizes that can be redeemed for cash prizes.

Purchases at Chumba Casino can be completed with debit/credit cards, Skrill, Instant ACH or PaySafeCard. All of these methods require account verification, after which players can immediately start playing with their purchased Gold Coins and gifted Sweeps Coins.

How Does Entry-By-Mail Work At Chumba Casino?

Sweeps Coins for Chumba Casino’s games can also be acquired through a mail-in offer. Following the instructions listed in the “Sweeps Rules” section of the site, players can obtain SC 5 in simple fashion.

To get the free SC 5, players must send a stamped envelope with a legible name, return address, and the words “Sweepstakes Credits” to Chumba Casino’s US Sweepstakes Department address. This method allows players to play the Sweeps Coins games with no purchase necessary.

Click on the “Sweeps Rules” text at the top of the screen while logged in for more details on Chumba Casino’s mail-in offer.

Available Games At Chumba Casino

Slots– Most of Chumba Casino’s games are virtual slot machines, including five-reel, multiway paying slots, and classic three-reel slots. These variants closely resemble the slot machines that dominate the landscape on the floor of any land-based casino.

More than 60 different slots are available on Chumba Casino. Progressive jackpot slots with Sweeps Coins grand prizes often reach into six figures.

Video Poker – One video poker variant is available among Chumba Casino’s slate of games. That game, Jacks or Better, plays just like the video poker game of the same name at a land-based casino, with a grand prize of SC 4,000 for hitting a max bet Royal Flush.

Blackjack – Classic 3 to 2 payout blackjack is one of the table games available at Chumba Casino. Players can spread bets from SC 1 to SC 100 at the blackjack table.

Roulette – American Roulette is another classic table game available to players at Chumba Casino. Spread bets from SC 0.25 to SC 1000 or higher and play with the same odds offered at a roulette table in a land-based US casino.

Stampede Fury Slot Review

The Stampede Fury slot is a progressive jackpot game offering one of the biggest grand prizes of any game at Chumba Casino.

This five-reel slot offers 243 ways to win on a given spin, and players can play for SC 0.50 up to SC 25 per spin. The biggest prizes on the slot are earned on Fireshot Jackpots.

The first step to hitting one of these jackpots comes when a spin yields six or more Fireshot Jackpot icons. This will freeze those icons in place and give a player three free spins to try to spin more Fireshot icons.

If a player can fill all 15 positions on the slot with Fireshot icons, the Grand Jackpot is awarded. The Grand Jackpot is six-figure Sweeps Coins prize and often the largest progressive jackpot at Chumba Casino.

How To Register At Chumba Casino

Registration at Chumba Casino is a simple process, allowing for players to start enjoying casino games almost instantly.

Enter a first and last name, valid email address, and a password of choice, and Chumba Casino will send a confirmation email. Once this confirmation email is received, click on the given link to verify the email address and start playing immediately.

Players with a valid Facebook account can simply sign-up through their Facebook profile, which has all of the required information needed to sign-up at Chumba Casino.

To redeem Sweeps Coins for cash prizes, players must be able to provide proof of identity and age, which must be 18-years-old or older.

Support At Chumba Casino

To contact the Support Team at Chumba Casino, click on the “Contact Us” link at the bottom right of the screen when logged in.

The link navigates to a support request form, which allows for queries about purchases, Sweeps Coins redemption, technical issues, gameplay questions, and a host of other queries.

Chumba Casino FAQ

Yes. The Sweeps Coins games at Chumba Casino award Sweeps Coin prizes, which can be redeemed for cash. The exchange rate is SC 1 for $1 USD.

While Sweeps Coins can be redeemed for cash, Sweeps Coins are not available for purchase. Sweeps Coins are only available as a gift with Gold Coins (play money) purchases, as well as through mail-in and social media offers.

18-years-old. The minimum age to play at Chumba Casino is 18, no matter where in the US (or Canada) a player is located.

In order to redeem Sweeps Coins for cash prizes, players must be able to provide proof of identity, as well as proof of the minimum age of 18. Without these verification details, payouts cannot be awarded.

No. Signing up for a Chumba Casino account gets a player started with 2,000,000 Gold Coins and SC 2. Several methods are available for acquiring more Sweeps Coins.

A couple of these methods are available without purchasing a Gold Coins package, including mail-in and social media offers. For more information on these, click on the “Sweeps Rules” link from the Chumba Casino lobby.

Slots, video poker, roulette, and blackjack. The majority of the games on Chumba Casino are slots, including five-reel and three-wheel slots that are similar to the slots seen on the floor of a retail casino.

Jacks or Better video poker, American Roulette, and 3 to 2 Blackjack are also among the game selections at Chumba Casino.

All except Washington state. Apart from the State of Washington, Chumba Casino’s Sweeps Coins games are available everywhere in the U.S., including Washington, D.C.

Washington state players can still access Chumba Casino, but they cannot redeem Sweeps Coins for real money.

Chumba Casino is an online casino with a difference. Because it uses a promotional sweepstakes-based system, it stays on the legal side of online gambling regulations in the US and thus allows American and Canadian players to register and play.

New players can also get a $30 Gold Coin Package for $10 + Bonus 2 Sweeps Coins Free on sign up.

Chumba’s collection of slots and table games can be played on its website. They can also be played in two different ways — with virtual Gold Coins, or Chumba’s Sweeps Coins. Sweeps Coins cannot be bought outright, but is instead obtained through a range of methods which we will run through later.

The important factor here though is that Sweeps Coins can be redeemed for cash prizes.

Chumba Casino Promo Code – $30 Gold Coin Package for $10 + 2 Sweeps Coins free

New players who register their first Chumba Casino account are welcomed with the following offer:

• Get 2,000,000 Gold Coins and Bonus 2 Sweeps Coins FREE on Sign Up, plus get a $30 Gold Coin package, including 3,000,000 Gold Coins for just $10, plus Bonus Free 30 Sweeps Coins!

This is a one-time offer that can only be claimed by new members – subsequent purchases of the same Gold Coin package will cost $10.

Only the Sweeps portions of these bonuses can be redeemed for cash prizes. The Gold Coins are just for fun play.

Can players from California play at Chumba Casino?

Of course – this is one of the key attractions of Chumba Casino, and why they developed their Sweeps system. Chumba guarantees they are ‘fully compliant with all local laws’ in the US, so California players can jump into Chumba Casino without any worries.

Chumba Casino software & registration process

Registering at Chumba Casino is smooth and convenient. It took us less than two minutes to enter our details, claim the welcome offer, and start playing. Of course, identification must be submitted as part of the confirmation process before redeeming any converted Sweeps Coins for cash prizes. However, this does not take too long in our experience.

Overall, it is incredibly easy to jump into Chumba’s games. We received a confirmation email, we clicked it, and we were in. It’s also possible to register by signing in with an existing Facebook account, in which case the process is even faster.

Chumba’s desktop website has a great user experience and is smartly designed to be intuitive and responsive. All their games were easily accessible from one page, with a scrolling list of icons to look through.

Although they lack a dedicated mobile app, the Chumba browser-based lobby is cleanly optimized for smaller screens. Users of iPads, Android Phones, Kindles and any other device with a mobile browser can easily play Chumba’s games without glitches, crashes or other UX kinks.

There were a few negatives, but nothing too major. Forcing players into landscape mode on some devices wasn’t great, but it was hardly a game-breaking feature. Also, although they lack a search function, this didn’t concern us too much as Chumba’s game collection isn’t big enough to get lost in.

How Chumba differs from other online casinos

Chumba is what’s called a social casino. This is because players don’t play with money, but instead use Gold Coins or Sweesptakes coins. Gold Coins are used for fun play — they cannot be redeemed for money prizes. The Sweepstakes coins, on the other hand, can be redeemed for cash prizes.

Because Sweeps Coins cannot be bought and is instead given away for free with Gold Coins or in competitions, Sweeps plays do not qualify as money plays.

With this in mind, there are three ways to obtain Sweeps Coins at Chumba: as a free bonus on top of Gold Coins purchases; through Facebook competitions; via mail order.

The first option, and probably the most convenient, is to purchase Gold Coins – and get Sweepstakes coins thrown in for free. The standard price is $5 for 1,000,000 Gold Coins, which come bundled with 5.05 Sweeps Coins for free.

Chumba’s Facebook competitions are run daily and offer 10 to 12 people an opportunity to win 5 Sweepstake coins. Considering 100 to 200 people entered each time we looked at their Facebook page, the odds are not too bad for now — especially since entry is easy and completely free; all you have to do to enter is to answer one simple question in the Facebook comment box for the competition post.

See the site for details about mail orders.

Chumba Casino game selection

Chumba Casino Facebook Page

To be frank, Chumba doesn’t have the biggest game selection. However, the games it does host are quality proprietary titles and are produced in-house by Chumba’s parent company VGW holdings. This is another thing that’s unique about this casino.

Also, one of Chumba’s selling propositions is the ability to play all games for free. The two million Gold Coins (GC) players get on sign-up can go far, considering the minimum plays on their games can be as low as 10 GCs.

As of writing this review, there were 36 games available in Chumba Casino’s collection. This may not be a lot compared to the extensive selections offered by some online casinos, but Chumba’s main draw is obviously the ability for US players to play legally with money prizes. Also, the fact that they use exclusive games is an added bonus.

Some of the 36 games players can choose from include:

• The Great Slottini
• Golden Wish
• Gem Huntress
• The Frozen Queen
• Triple Double Golden Stars
• Jacks or Better

Most of these games — 34 of them — are slots titles. Just two are card-based or tables games – a Jacks or Better video poker game with a bad RTP (less than 98 percent) and a single variety of blackjack.

Minimum plays are set at 0.01 Sweeps Coins. They go up as high as 100 Sweeps Coins per hand at the cards tables, or 50 Sweeps Coins per spin at the slots.

Exclusive to the Chumba Casino website, and not on their Facebook platform, are their two progressive jackpot slots games: The Big Goreela and Duskmoon Faire. These two can see jackpots into the tens of thousands of Sweeps Coins and additionally feature smaller secondary prizes.

Although Chumba may not have the big-budget licenses and flashy aesthetics that larger casinos enjoy, their games are highly engaging and can potentially win players some decent money prizes.

All Chumba’s games worked perfectly on mobile too, even when we tested them on an older device. The full-screen slots titles look great, with clarity and depth even on a budget screen. They are certainly less graphically intense than those from bigger casino game developers, but in some cases that can be an advantage.

Chumba Casino’s bonuses, promotions & VIP Programs

Chumba’s only promotions (outside of the welcome bonus) are the daily competitions they run on Facebook, which we have previously mentioned. Each has ten winners, picked from the people who posted the right answer to their question in the Facebook comment box. The questions are never particularly difficult and the correct answers can be Googled or copied from other people’s public answers.

Lastly, Chumba does not offer any kind of VIP or reward program as far as we could see. This is unfortunate when compared with the rewards and comps available at many other online casinos, but also not entirely unexpected considering the nature of Chumba’s business model.

Banking at Chumba Casino

Players have Visa and Mastercard banking choices available at Chumba Casino. The other option is to purchase Gold Coins through Chumba Casino’s website using an accepted credit card.

Both methods allow players to purchase Gold Coins in $10 increments. No cash is stored in a casino wallet at Chumba.

The minimum redemption for cash prizes 100 in Sweeps Coins. The submission of identification documents will be required before any redemption can be processed. Chumba will then send a ten-digit pin to the relevant e-mail address, which customers must keep note of and use for all future redemptions.

Redemptions at Chumba typically take less than 48 hours to complete.

New purchase option

Chumba has partnered with the online wallet Skrill to offer another option for Gold Coin purchases and to redeem Sweeps Coins! Skrill is specifically designed to work with mobile and in-game payments. Customers can still use all current payment options, Skrill is just an alternative. In the meantime, over the coming months, Chumba will continue to add more games, features, and fun.

Customer support

Chumba Casino offers three customer support channels:

• Email
• Facebook
• Customer Support Portal, run by ZenDesk

Chumba’s e-mail is [email protected]

Chumba’s Facebook page is popular and frequented by support staff on a daily basis. Their Facebook posts often get hundreds of reactions and comments, especially the competitions. Their posts can be sociable too, offering customers a chance to interact with other players. In practical terms, players can also publicly ask any questions here and receive a quick response.

Lastly, Chumba’s customer support portal has a top range of FAQ answers and guides, covering a lot of questions players may have. We were pleasantly surprised by how comprehensive this section was.

Customers can also request a support ticket on this platform, with the option to attach documents. Players can also choose to limit their account activities here, including activating one-week exclusions, setting individual purchasing and play thresholds, and applying play time restrictions. You can also choose to close your account entirely.

What would we change about Chumba Casino?

We would add some kind of loyalty program (in Sweeps) as an extra way of obtaining them and a reward for regular customers. We would also look to increase the number of table games available — roulette being a glaring omission currently. We would also like to see a few more video poker games, particularly ones with better pay tables.

Live chat is also a great feature to have from a customer perspective, as it is by far the quickest way to solve a problem. Live chat isn’t difficult to add in today’s online games climate, so we wouldn’t be surprised if Chumba looks into this in the future. At the moment, customers can use Facebook chat to talk to Chumba, but they referred us to email support when we used it.

Chumba Casino Com

Who owns Chumba Casino?

Chumba Casino Complaints

Chumba is owned and operated by VGW (Virtual Gaming Worlds), an Australian company founded in 2010. VGW also owns Global Poker, which is another promotional sweepstakes-based platform that accepts US-based players.